Cookie Policy.
This policy explains what cookies we use on this website, why we use them, and how you can control them.
Last updated: 12 August 2026
What cookies are
Cookies are small text files placed on your device when you visit a website. They are used to make websites work, or to remember choices you make. Some cookies are essential and let the site function; others are non-essential and are used for analytics and marketing.
How we use cookies
Our website is designed to work without non-essential tracking. We use the following cookies and similar technologies:
| Cookie / technology | Provider | Category | Purpose | Expiry | Legal basis | Outside UK? |
|---|---|---|---|---|---|---|
| CookieConsent | Cookiebot | Strictly necessary | Stores your consent choices for the Cookiebot banner so we remember your selection on later visits. | Persistent, typically up to 1 year | Strict necessity | No |
| CookieConsentUserCookie | Cookiebot | Strictly necessary | Stores consent state details used by the Cookiebot platform. | Persistent, typically up to 1 year | Strict necessity | No |
| hubspotutk | HubSpot | Analytics | Helps us understand how the site is used and whether a visitor returns. | Persistent, typically 6 months | Consent | Yes |
| __hstc / __hssrc / _hsq | HubSpot | Analytics | Session tracking, site analytics, and performance measurement. | Session and persistent cookies, typically up to 6 months | Consent | Yes |
| wa.me link | WhatsApp / Meta | Third-party link | If you tap the WhatsApp button, WhatsApp receives your message and technical data such as your IP address and timestamp. | Not a cookie | Legitimate interests / user-initiated contact | Yes |
Third-party services we use, such as map embeds and hosted media, may also place their own cookies. Those are governed by the relevant provider's own policies.
The WhatsApp contact button links to WhatsApp's click-to-chat service. If you use it, WhatsApp may process your IP address, device information, and the time of the click in line with its own privacy policy.
HubSpot, which provides our analytics cookies, is based in the United States. Where analytics data is transferred outside the UK, the transfer is protected under the EU–US Data Privacy Framework (including its UK extension) that HubSpot relies on, in line with UK GDPR Articles 44–49.
Our consent banner is provided by Cookiebot. Cookiebot's own use of data is set out in its privacy policy .
Consent
When you first visit the website, a Cookiebot banner asks whether you agree to non-essential cookies. You can accept all, reject all, or choose which categories to allow. We only place analytics cookies after you accept the analytics category. If you decline, no analytics cookies are set and the site still works normally.
Managing cookies
You can change or withdraw your choice at any time using the “cookie settings” option that Cookiebot provides on the site, or by clearing your browser's cookies. You can also use your browser settings to block or delete cookies for this site. Note that some browsers treat these choices per-device and per-browser.
Contact us
If you have any questions about our use of cookies, please email info@qfmaintenance.com or call 020 8050 4507.